We take the safeguarding of our users' personal data very seriously, handling this duty with the utmost care and diligence. This "Privacy Policy" aims to provide a clear and concise explanation of how we manage and protect your personal information. We strongly encourage you to thoroughly review and understand every section, especially those in bold, as they directly relate to your rights and the use of your personal data. Below is an outline of the document’s content for your reference:
1. How We Collect Your Personal Information
Actively Collected and Utilized Personal Information
When using our application and associated services, we collect essential data needed to ensure our services operate correctly. This includes details such as your device model, operating system version, International Mobile Equipment Identity (IMEI), network hardware address (MAC), IP address, software version, and information about your network type and access method, as well as operation logs. These data points are critical for the optimal performance of our services.
Information Gathered During Service Usage
When you interact with the JunkRemoval service for content storage or provide feedback, we may collect various types of data based on your usage. This may include the content of stored files or email addresses used for feedback. Collecting this data is crucial to fulfilling your requests, delivering the relevant services, and enhancing security measures such as fraud prevention.
Camera and Photo Permissions
For our app to work fully and offer the best possible experience, we require permission to access your camera and photo albums. This enables features within the app to function as intended. Permissions are only granted with your confirmation, and any data processed, such as photos, will be used strictly for feedback purposes and will not include any personally identifiable information. Rest assured, we do not store or share these files with any third parties.
2. How We Use Your Personal Information
We use the collected information in line with legal requirements, regulations, and user agreements. The specific purposes for processing this data are outlined below. If any use falls outside these stated purposes, we will seek your explicit consent beforehand.
Providing Services
We rely on your personal data to deliver and maintain services, including sending notifications, technical updates, and security alerts. This also covers support-related messages sent via the app or through email. Additionally, we may reach out to you in response to your inquiries, support requests, or feedback.
Tailoring to Your Needs
We use the data collected for internal research, data analysis, and anonymized demographic analysis. This enables us to provide personalized services and content tailored to user preferences.
Product Improvement and Feature Development
The data helps us better understand user preferences, aiding in product enhancements and the development of new features. In case of system errors, this information is logged and analyzed to improve future service performance.
Security and Protection
We utilize your data to ensure secure authentication, safeguard against fraud, provide customer security services, and back up essential files.
Advertising and Promotion Analysis
We use information for evaluating and improving our advertising and promotional strategies, ultimately leading to a better user experience.
This policy underscores our dedication to the responsible handling and transparent use of your personal data.